Planning Your Visit
A visit to Kohler Waters Spa is a commitment to your overall well-being. Arrive at least 30 minutes prior to your first appointment to allow ample time for check-in, changing and relaxing in our serene environment. Spend time experiencing the Circle of Tranquility with its self-guided water rituals.
What to Bring from Home
- Bathing suits are required for men and women wishing to experience the co-ed Circle of Tranquility.
- A good book or journal. The spa is a great place to reflect or take time to read and has a selection of complimentary magazines.
- If you plan to use gift cards or spa coupons, they must be presented to be valid. Kohler Waters Spa is not responsible for lost gift cards.
What to Leave at Home
- Electronics. To maintain relaxation and quiet for all of our guests, talking on cellular phones is not permitted in any areas of the spa.
- Jewelry or valuables. Kohler Waters Spa is not responsible for lost items.
Kohler Waters Spa Locker Room Amenities for Men & Women
Digital lockers, soft robes & sandals, towels, body wash & lotion, shampoo & conditioner, disposable razors and hair dryers.
You will be given a plush robe and spa sandals, which you will wear before your services and during your spa visit. During each service, the areas of the body not involved will be covered. If you feel more comfortable, you can wear undergarments so that you can relax and enjoy your service. Lockers are provided.
Your Treatment Room Experience
Your name will be called in the relaxation lounge by your technician. After escorting you to your treatment room, your technician will leave the room in order for you to undress to your level of comfort, hang up your robe and settle in under the comfortable linens. You will begin either face down or face up on the treatment table, according to your technician’s direction. The therapist will knock before re-entering to make sure that you are ready. Our spa providers have been trained to respect the privacy of our guests, using professional draping techniques during your entire service. We encourage you to share any comfort requests with your therapist immediately so that any adjustments may be made.
When should I arrive for my spa service?
It is always best to be relaxed when arriving for a treatment. We highly recommend you arrive at least 30 minutes prior to your service. Early arrival allows you to check in, change, shower and take a steam or sauna without rushing. You may relax in the spa lounges and enjoy an herbal tea and snacks. Arriving late will cause you to lose precious moments of your treatments. Allow enough time following your treatment to relax prior to your next appointment or departure.
Minimum Service Requirements
Demand for spa services is high, especially on weekends and holidays. We highly recommend making a reservation several weeks in advance of our desired date and time.
Saturday Service Requirements
We strive to ensure guests have a five-star spa experience which includes ample places to sit and enjoy the spa’s relaxation areas without overcrowding. If time is limited, you may consider spa services on a Friday or Sunday which offers the option to purchase one spa service per person. Minimum requirements are Saturday guests are required two services per person.
Minimum requirements are:
Saturdays – 2 services per person. Service(s) defined as 50 or 80 minute service.
Spa Closing for Scheduled Maintenance October 30 – November 2, 2017
Keeping the spa a safe and relaxing environment means we close for a few days each year to conduct maintenance. This year, we’ll be closed for services from Monday, October 30 through Thursday, November 2, 2017. During this time, our guest services team will be here from 10am to 4pm to assist you in making reservations as well as purchasing retail products and gift cards. We will return all messages left on our voicemail after hours. Thank you for your patience.